Frequently Asked Questions

There are several common reasons for upload failures: **File Size Issues:** - Maximum file size is 10MB. If your image is larger, compress it first or use our recommended image preparation techniques. - Very high resolution images (over 8000x8000 pixels) may cause memory issues on older devices. **File Format Problems:** - Ensure your file is in a supported format: JPEG (.jpg, .jpeg), PNG (.png), WebP (.webp), or GIF (.gif) - Some cameras save in proprietary RAW formats (like .CR2, .NEF) - convert these to JPEG or PNG first **Browser-Specific Issues:** - Clear your browser cache and cookies - Disable ad blockers temporarily as they may interfere with file uploads - Try using an incognito/private browsing window **Device Memory:** - Close other browser tabs and applications to free up memory - On mobile devices, restart the browser app **Network Issues:** - Check your internet connection stability - If using mobile data, try switching to WiFi for better stability

Image quality depends on several factors: **Source Image Resolution:** - Start with high-resolution images (at least 1024x1024 pixels) for best results - Our output is 512x512 pixels, so source images smaller than this will be upscaled and may appear blurry **Zoom Level Impact:** - Zooming in too much can reduce quality as we're enlarging a portion of the original image - Try to position your image so minimal zoom is needed **Image Compression:** - JPEG images with heavy compression may show artifacts when cropped - Use PNG format for images with text or sharp edges **Original Image Quality:** - Screenshots and heavily compressed social media images often have poor quality - Camera photos generally provide better source material than web images **Pro Tips for Best Quality:** - Use the original, unedited photo from your camera - Avoid cropping already-cropped images - For text or logos, use PNG format sources when possible - Position your subject centrally to minimize zoom requirements

You can verify our privacy claims using your browser's developer tools: **Method 1: Network Tab Monitoring** 1. Open your browser's Developer Tools (F12) 2. Go to the "Network" tab 3. Upload and process an image in RoundCrop 4. Look for any image data being sent to servers - you'll see only HTML, CSS, and JavaScript files, no image uploads **Method 2: Offline Testing** 1. Load RoundCrop in your browser 2. Disconnect from the internet (turn off WiFi/ethernet) 3. Upload and crop an image - it will still work perfectly 4. This proves all processing happens locally **Method 3: Browser Storage Inspection** - Check Application/Storage tabs in DevTools - No image data is stored in LocalStorage, SessionStorage, or IndexedDB - Only minimal settings may be stored (like preferred zoom level) **Technical Explanation:** - We use HTML5 File API to read your image into browser memory - Canvas API processes the image entirely within your browser - The download uses Blob API to create the file locally - Zero network requests are made with your image data **Additional Security:** - Close the browser tab to immediately clear all image data from memory - No cookies track your usage patterns - No analytics track what images you process

Currently, RoundCrop processes one image at a time, but here are efficient workflows for multiple images: **Current Single-Image Process:** - Each image gets individual attention for optimal positioning - You can quickly process multiple images by keeping the tab open - Previous settings (zoom, rotation) are remembered for consistency **Planned Batch Features:** We're considering adding batch processing in future updates based on user demand: - Drag-and-drop multiple images - Apply same settings to all images - Zip file download for multiple outputs **Efficient Multi-Image Workflow:** 1. **Prepare Images**: Resize and optimize your source images beforehand 2. **Consistent Settings**: Use similar zoom and positioning for uniform results 3. **Browser Shortcuts**: Keep RoundCrop in a pinned tab for quick access 4. **Keyboard Shortcuts**: Use Ctrl+O (or Cmd+O) to quickly select new files **For High-Volume Needs:** - Consider our planned business solution for teams processing many images - Contact us if you need batch processing for commercial projects - We can provide recommendations for complementary tools **Pro Tips:** - Process similar images together (all headshots, all logos, etc.) - Keep notes of successful zoom/rotation settings for consistency - Use consistent lighting and framing in source photos for uniform results

RoundCrop works on all modern browsers, but performance varies: **Excellent Performance:** - **Chrome 90+**: Best overall performance and feature support - **Edge 90+**: Excellent performance with Windows integration - **Firefox 85+**: Great performance with strong privacy features - **Safari 14+**: Good performance on Mac/iOS devices **Browser-Specific Features:** - **Chrome**: Fastest canvas rendering, best memory management - **Firefox**: Most privacy-focused, excellent for sensitive images - **Safari**: Optimized for Apple devices, good battery efficiency - **Edge**: Best Windows integration, clipboard features **Mobile Performance:** - **iOS Safari**: Works well on iPhone/iPad, optimized touch controls - **Chrome Mobile**: Good performance on Android devices - **Samsung Internet**: Excellent on Samsung devices **Performance Factors:** - **RAM**: 4GB+ recommended for large images - **Processor**: Modern CPU improves processing speed - **Graphics**: Hardware acceleration helps with smooth zooming **Unsupported/Limited:** - Internet Explorer (discontinued) - Very old browser versions (pre-2020) - Browsers with JavaScript disabled **Optimization Tips:** - Close unnecessary tabs for better performance - Use latest browser version for best security and features - Enable hardware acceleration in browser settings - Clear browser cache if experiencing slowdowns

The 512x512 pixel output is carefully chosen for optimal versatility: **Why 512x512 Pixels:** - **Universal Compatibility**: Works perfectly across all major platforms - **Social Media Standard**: Ideal for profile pictures on all networks - **Print Quality**: 300 DPI at 1.7 inches - perfect for business cards - **Web Performance**: Fast loading while maintaining excellent quality - **File Size**: Balanced between quality and file size (typically 50-200KB) **Platform Specifications Met:** - LinkedIn: 400x400 minimum (we exceed this) - Twitter/X: 400x400 recommended - Instagram: 320x320 minimum - Facebook: 320x320 minimum - WhatsApp: 640x640 maximum (we're optimized for this) **Quality Considerations:** - Higher resolutions would create unnecessarily large files - Lower resolutions would sacrifice quality on high-DPI displays - 512px works perfectly on both standard and retina displays **Future Flexibility:** We're considering offering multiple output sizes based on user feedback: - 256x256 for lightweight web use - 1024x1024 for print applications - Custom sizes for enterprise users **Current Workarounds:** - Use image editing software to resize our output if needed - Our 512px output scales excellently to other sizes - For print use, our output works well up to 2-3 inches at 300 DPI **Pro Tip:** Save our output as your "master" round image - it's the perfect size for scaling to any platform's requirements.

Absolutely! RoundCrop is free for all commercial use: **Commercial License Included:** - No restrictions on commercial use - Process client images without additional licensing - Use for business profiles, marketing materials, websites - No attribution required (though appreciated) **Business Use Cases:** - **Design Agencies**: Process client headshots and logos - **Marketing Teams**: Create consistent team profile images - **HR Departments**: Standardize employee directory photos - **Social Media Managers**: Optimize profile images for clients - **Photographers**: Offer circle cropping as an additional service **What's Allowed:** - Process unlimited images for paying clients - Include circle cropping in your service packages - Use with client-owned images and your own content - Integrate into your workflow without licensing fees **Professional Features:** - Consistent 512x512 output for brand standardization - Privacy-first processing protects client confidentiality - No watermarks on output images - Reliable browser-based processing **Scaling for Business:** - Current tool handles individual image processing efficiently - Contact us if you need batch processing for large projects - Enterprise solutions in development for high-volume users **Best Practices for Client Work:** - Always use high-quality source images - Maintain consistent positioning across team photos - Save processing settings for brand consistency - Keep original files as backups **Legal Compliance:** - Ensure you have rights to process client images - Follow data protection regulations in your jurisdiction - Our privacy-first approach helps with GDPR compliance

Performance optimization depends on several factors: **System Requirements Check:** - **RAM**: 4GB minimum, 8GB+ recommended for large images - **CPU**: Modern processor (2018+) for smooth operation - **Graphics**: Enable hardware acceleration in browser settings - **Storage**: Clear browser cache if it's over 1GB **Browser Optimization:** - **Update Browser**: Use latest version for best performance - **Close Tabs**: Each tab uses memory - close unnecessary ones - **Disable Extensions**: Ad blockers and extensions can slow processing - **Private Mode**: Try incognito/private browsing for isolated testing **Image Optimization:** - **File Size**: Keep images under 5MB for best performance - **Dimensions**: Very large images (>4000px) process slower - **Format**: PNG files process slightly faster than JPEG - **Compression**: Moderately compressed images work best **Device-Specific Tips:** **Desktop/Laptop:** - Close other applications while processing - Use wired internet for stability - Ensure adequate cooling to prevent thermal throttling **Mobile Devices:** - Close background apps - Use WiFi instead of mobile data - Charge device to avoid power-saving mode - Restart browser app if it becomes sluggish **Performance Troubleshooting:** 1. **Refresh the page** - Clears temporary memory issues 2. **Try different browser** - Compare performance across browsers 3. **Check network speed** - Slow loading affects perceived performance 4. **Monitor CPU usage** - High system load affects browser performance **When to Contact Support:** - Performance issues persist across browsers - Specific images consistently cause problems - Error messages appear during processing

Professional positioning requires attention to composition principles: **Eye Positioning (Most Critical):** - Position eyes in the upper third of the circle crop area - For business headshots, eyes should be roughly 60-65% from the bottom - Ensure both eyes are visible and at the same level - Leave some space above the head (about 10-15% of the circle) **Centering Techniques:** - **Horizontal**: Align the nose with the center vertical line - **Vertical**: Position the mouth roughly in the center horizontally - **Angle**: Slight angles (5-15°) often look more dynamic than straight-on **Professional Composition Rules:** - **Rule of Thirds**: Position key features (eyes, nose) at intersection points - **Breathing Room**: Don't crop too tight - allow some shoulder/neck visible - **Background Consideration**: Ensure background doesn't compete with subject **Industry-Specific Positioning:** **Corporate/Business:** - Conservative positioning, centered and straight - Eyes in upper third, serious or confident expression - Minimal rotation, professional attire visible **Creative Industries:** - More flexibility with angles and positioning - Can be more artistic with off-center compositions - Personality can show through positioning **Healthcare/Professional Services:** - Approachable but professional positioning - Slight smile, direct eye contact with camera - Clean, uncluttered background **Advanced Positioning Tips:** - **Lighting Awareness**: Position to minimize harsh shadows - **Expression Timing**: Process multiple shots to find best expression - **Consistency**: Use similar positioning for team photos - **Platform Testing**: Check how positioning looks at smaller sizes **Common Mistakes to Avoid:** - Cropping at the neck (always include some shoulders) - Off-center eyes (makes image feel unbalanced) - Too much head room (wastes valuable space) - Tilted horizons (unless intentionally artistic) **Testing Your Results:** - View at actual use size (small profile picture) - Check across different backgrounds - Ensure clarity when reduced to thumbnail size

Complete data cleanup occurs when you close RoundCrop: **Immediate Memory Cleanup:** - Browser automatically releases all image data from RAM - Canvas elements are destroyed and memory is freed - No temporary files remain on your hard drive - JavaScript objects containing image data are garbage collected **Browser Tab Behavior:** - **Closing Tab**: Immediately releases all memory and data - **Refreshing Page**: Clears all current session data - **Navigating Away**: Automatically cleanup triggers - **Browser Crash**: No data persists after restart **Technical Details:** - **File API Objects**: Automatically released when tab closes - **Canvas Data**: Cleared from graphics memory - **Blob URLs**: Automatically revoked and cleaned up - **DOM Elements**: Removed from memory by browser **No Persistent Storage:** - **LocalStorage**: We don't store any image data here - **SessionStorage**: Only minimal, non-sensitive settings - **IndexedDB**: Not used for any image processing - **Cache**: No images cached locally **Verification Methods:** - **Task Manager**: Monitor memory usage before/after processing - **Developer Tools**: Check Application tab for stored data - **Network Monitor**: Confirm no data uploads occurred - **Storage Inspector**: Verify no image data remains **Privacy Best Practices:** - **Sensitive Images**: Use private/incognito browsing for extra security - **Shared Computers**: Always close browser completely when finished - **Public WiFi**: Your images never transmit, so network security isn't a concern - **Multiple Images**: Each new upload overwrites previous data in memory **Comparison with Other Tools:** - Unlike cloud-based tools, no server cleanup needed - No account deletion required - No GDPR data requests necessary - Complete control over your data lifecycle **Technical Assurance:** Our local-only processing means there's literally nothing to clean up on our servers because your images never reach them.